Coastal Computer Care
About CCC
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This page is about me, Rus Allen.   I am the owner of Coastal Computer Care.
 
I will bring you fast, courteous, and efficient service for your Computer and Telephony needs.

My resume and skilled areas.

About Me

Hello!

My name is Rus Allen. I am a Pacifica, CA resident.

I am originally from a small town in the Finger Lakes Region of New York, a small town called Canandaigua.

I spent 15 years in the US Navy in various locations including, NAS Jacksonville, FL (HS-9), the USS Nimitz (CVN-62), NAS New Orleans, LA (VP-94), and my last tours were here in the SF Bay Area. At NAS Alameda (HM-19) and NAVAIRES Moffett Field (AIMD). Since getting out of the Navy in 1999 (they wanted to send me back to sea for 5 years), I joined the California Air National Guard as a Traditional Guardsman (Reservist). I was assigned to the Fabrications Section of the 129th Rescue Wing. In May 2005 I retired after 23 years of service.

I've always had an interest in Telecommunications and Computers specifically. My father was in a Data Processing MOS in the Marine Corp back when computers filled whole rooms and could do less than digital watches can today. These interests eventually lead me to the TCOM program at Skyline College, San Bruno. There I have earned a Certificate in Telecommunications Technology. In my civilian careers, I have worked as a Project Manager for a Voice and Data systems Service company and as a Lead Technical Support Engineer for a Workforce Management Solutions company in Silicon Valley.

Today I am my own boss!  As most small business owners will say, this one of the greatest things in the world.  I strive to deliver my services to you in a cost effective and efficient manner.  I want to be your IT Department.

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The whole bunch of us in Death Valley, Feb '09

Operation Iraqi Freedom 2003
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Rus in Iraq

Smaug @ Pinnacles
My toy, a 2003 Suzuki Hayabusa.

My Strengths and Skills

STRENGTHS:

Proven strong analytical skills and experience to define, manage, and support projects.

Able to communicate and interface with all levels of a Customer's technical knowledge.

Ability to effectively manage stressful situations for an on top outcome!

SUMMARY:

  • 15+ years, Technical Training Management.  Course development, live and remote class delivery, and tracking.
  • 12+ years, Personnel Management.  Scheduling, task management, reviews, and promotions.
  • 12+ years, Computer and Telephony systems.  Design, implementation, training, and management.
  • 10+ years, Project Management.  Post-sales design, implementation, product development, and training programs.

Other items of interest:

  • AS, Aeronautical Management, Community College of the Air Force
  • Certificate, Telecommunications Technology, Skyline College San Bruno, CA
  • Aikido Rokkyu (6th rank), Aikido of Pacifica
  • California Motorcycle Safety Instructor (CMSP)

Coastal Computer Care
Pacifica, CA, USA
650-296-0350